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Consequenses: I've dropped a sale with among our best purchaser. I am losing have faith in from my customer. I might be shedding more business from the futur becaus e of this. I am so upset to check out that DHL staff do not care with regards to their shoppers. my email: [email protected] I hope soemone will look at this and might help me. regards. J-C
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4/21/16 12:25AM DHL (Nungambakkam - Chennai) has wrongly committed to provide cargo but now indicating beyond our Handle if fall short to carry out their dedication and cheated customer only in an effort to get only money. I was hoped DHL is sweet for service but in my case, I had been requested from INDIA to SOUTHAFRICA - number of tablets for my personal use with DHL but now it's underneath the Personalized SA. When inquiring DHL, they are telling us for getting healthcare certification - but in SA it is impossible. Why DHL is dedicated that they will supply in time in four to five Doing work times. If DHL educated us before to obtain healthcare certificate then initially I consider with SA well being department and after I get the health care certification, then I can get my shipment, but DHL fully commited wrongly and been given 6000 Rs for his or her costs and now the shipment is underneath the Tailor made SA and it is actually on maintain.
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I asked her for her staff ID number and he or she questioned me concerning why I want it. I informed her that if I do not listen to again from the supervisor or supervisor I'm able to Enable company know who I contacted. She abruptly explained that she was not offering it to me. So far I been given double invoices and have compensated for one of them and the opposite has to be removed. Our account number is
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twelve/31/12 2:05PM I've tried many times to contact buyer service about our invoices and thus far nobody would like to do their job. I spoke to a Woman named Judy and asked to get a supervisor or supervisor. I was explained to that there all active and she'll just take my title and number so that someone will call me back.
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As an alternative to carrying out their position and returning it to sender, DHL made a decision to choose three random numbers so as to add then delivered it to USPS who shipped it to the home on the deal with DHL designed up so they can say it had been sent. INCOMPETENT LAZY IDIOTS.
Now I lost 6000/ + my wellness little by little and there's no appropriate justification from NUGAMBAKAM - CHENNAI DHL office and just dragging this issue infinitely And that i program to shut this DHL problem devoid of ourself but no proper reaction from DHL and should choose to greater viewers. You should not counsel DHL go ahead to Dhl lahore main office Anybody for the reason that I am impacted lot and will be I am able to wait several times for their correct reaction. I am requesting DHL corporate office to settle this subject with DHL Nungambakkam - Chennai (INDIA) branch as earliest.